Monticello Pro Net Internet Service News

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Dear Internet Customers,

It's with a sad heart that we're announcing the end of Monticello Pro Net local dial-up Internet service. Our last day of service will be August 29, 2008.

The dial-up services and all related customer help services will end on that date.

The economics of running a small-scale local Internet service for a dwindling number of dial-up customers, spread over two counties and in 8 different towns, makes it impossible for us to continue offering the service.

We've worked diligently for many months to find a local Internet Service Provider [ISP] willing to offer dial-up service, and customer support to our customers, in our local telephone exchanges. Unfortunately, we found no one interested in taking on the costs and responsibilities.

We appreciate your customer loyalty. We have enjoyed providing service to customers, friends and neighbors throughout Piatt County and Champaign County, during the 10-year run of Internet Bement and the 7-year run of Monticello Pro Net.

For those of you in Ivesdale, Seymour and Sadorus, who have been dialing into a Champaign telephone number [351-4020], your accounts can be transferred to our friends at Shouting Ground Technologies, Inc., [known as “Shout”], who have been our reliable upstream Internet partners for a decade.

The rest of us who have been dialing into 762-5222 in Monticello, have two options:

• Have us transfer your account to Shout and dial into the Champaign access number, 351-4020, [for which you'll probably be charged a toll call by your long-distance provider]. With this option, you will be able to keep your E-mail address @ivesdale.net, @bement.net [but not bement.com], @piattcounty.net and @monticellopro.net
• End your service by August 29, 2008, and choose a new Internet Service Provider.

Please complete the Reply Form to claim any refund that may be due to you and to specify what action you'd like us to take with your account. This form must be postmarked on or before August 29, 2008, in order to claim any refund for unused Internet Bement or Monticello Pro Net service. No refund claims postmarked after August 29, 2008 will be accepted. Unused service refunds will be mailed within 60 days of your end-of-service date as marked on the enclosed Reply Form.

Sincerely,

Virginia Dahms
President, Kestrel Technologies, Inc.
Owner, Monticello Pro Net & Co-founder, Internet Bement

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